My flight was quite nice. I had an Dying in my family and return dwelling on Thursday early morning. So with that I termed buyer service and talk to if I could get an flight back again two days early. I used to be explained to that it might Expense me 600 much more than my first return ticket.
we often fly united. always. just lately, however, we had the opportunity to buy a Considerably decreased fare on the web by way of american airlines. now i see why it had been decrease — buyer service was atrocious, the website didn’t operate effectively, and i dropped out on a good deal.
I need to comment on how awful your flight and shopper service was today. Flight 4425 was suppose to go away at 5 pm from DC and acquire to Atlanta. We didn’t get off from DC right up until 6:20 pm. We had been advised it absolutely was going to be a ten moment hold off but we under no circumstances boarded the plane until finally way afterwards. Then the pilot reported there was no delay Inspite of staying delayed forty five minutes and then had us sit within the runway for over 35 minutes. I comprehend you don't have any Regulate about the turbulence we expert but we arrived in ATL and they didn’t have a terminal for us to unboard.
I've experimented with booking flights from Charlotte ,NC to Tobago. I am not able to e-book these flight on yours or US Airs Web-sites,however I am able to ebook them on Expedia and Travelocity. I didn’t choose to reserve these with a second party.
Distressing plenty of to pay for a superior rate to the round-journey ticket, distressing enough that there was a stop —— I have experienced a couple of non-stoppers gonna Cleveland from Albany before. It can make me concerned about traveling.
Please ahead me the knowledge for my journey voucher that should be on file. I have dropped the initial as I'd saved it on my other Personal computer that may be getting serviced.
American Airways neglected to provide me healthcare assistance After i asked for it. The employees mentioned that considering that I didn’t make arrangements for assistance they couldn’t help me. Like I knew I used to be gonna Use a professional medical emergency. Get real American Airways and begin caring about your shoppers.
Please refund by whole fare including the excess $20 I compensated for Whatever you reported was destined to be far more space.
no. 0012309351902 from SNA to DFW. I had been issued potential flight passes great for just a calendar year. I am composing to ask for that you waive the $200 transfer cost when I'm able to make use of the passes.
When you took the time to rent competent people today go right here to operate for your airlines then Potentially you wouldn’t be inside the monetary wherewithal you’re dealing with. Perhaps you wouldn’t have to persistently oversell your seats so that passengers boycott your airline and use other far more respected and trusted organizations like Southwest or United.
I attempted to make reservations for a nearby hotel by means of your Airline Lodging services just to master that there were no vacant rooms obtainable. I had been remaining to join the rest of the displaced passengers to slumber inside the airport terminal on the cot having a blanket and pillow. I am appalled that inside the 21st Century, I needed to expertise this volume of humiliation.
I cannot feel you board passengers prior to doing all of your checks over the airplane. Leaving your clients stuck for more than 2 several hours without any to tiny details is full bullshit. While you're in essence the same as every single airline in this regard, it’s only not appropriate to deal with your customers using this method.
Based on this knowledge I can only conclude this observe seems to generally be organization as usual for American Airways, Specially immediately after witnessing symptoms about not eliminating cots from designated regions. How can an organization justify having over 50 Grownups slumber on cots in an airplane terminal? This have to be a priority for the Fire Marshals!
My daughter And that i flew to Barbados for my Good friendâ€s funeral on Jul twenty third. We experienced a disservice and within the return flight, we had been compelled to wait more than one hour for any wheelchair. It absolutely was irritating, and as someone with cardiac overall health, it absolutely was to some degree Frightening.